Arman Heidari
Arman HeidariM.Sc. Student in AI @ SUT
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Machine Learning Engineering

Machine Learning Engineer

Pars System Energy • Tehran, Iran

Jul 2024 – Aug 2025Full-time Role

Executive Summary & Scope

At Pars System Energy, I worked as a Machine Learning Engineer focusing on two high-impact mission-critical initiatives: (1) an industrial predictive maintenance and telemetry anomaly detection pipeline for complex machinery such as chillers, and (2) an autonomous multi-agent customer support and monitoring ecosystem leveraging LLM orchestration, dense vector retrieval, and reflective verification guardrails.

PyTorchALGAN (LSTM-GAN)Genetic AlgorithmsFuzzy InferenceLangChainLlama-3.1FAISSRAG PipelinesMulti-Agent SystemsIoT TelemetryDocker

Major Systems Architected & Implemented

01Production System Architecture

Industrial Predictive Maintenance & Anomaly Detection System

Adversarially Learned Anomaly Detection on Industrial IoT Telemetry

The Operational Problem

Heavy industrial equipment (such as chillers and cooling plants) produces high-velocity multi-channel IoT sensor telemetry. Traditional threshold-based heuristics produced frequent false alarms while failing to capture gradual operational degradation, resulting in unexpected equipment downtime and costly energy spikes.

Pipeline & Architecture

Developed a real-time sequential telemetry processing pipeline combining deep generative modeling and continuous state forecasting to model nominal machine behavior under fluctuating loads.

Machine Learning Methodology

Deployed an Adversarially Learned Anomaly Detection (ALGAN: Adjusted-LSTM GAN) framework alongside deep neural predictors to capture nominal dynamics and isolate operational anomalies. Integrated an automated Genetic Algorithm (GA) to synthesize and optimize fuzzy inference rules, dynamically assigning anomaly severity scores without manual heuristic tuning.

Operational Impact & Results

Substantially mitigated false alarm rates, lowered diagnostic latency, and prevented abnormal energy spikes caused by suboptimal operational degradation.

Technical Highlights & Implementation Details
  • ▸System Architecture: Developed a real-time anomaly detection pipeline for multi-channel industrial IoT telemetry (e.g., chillers), combining deep generative modeling and sequential state forecasting.
  • ▸Machine Learning Methodology: Deployed an Adversarially Learned Anomaly Detection (ALGAN: Adjusted-LSTM GAN) framework alongside deep neural predictors to capture nominal dynamics and isolate operational anomalies.
  • ▸Automated Decision Engine: Integrated an automated Genetic Algorithm (GA) to synthesize and optimize fuzzy inference rules, dynamically assigning anomaly severity scores without manual heuristic tuning.
  • ▸Operational Impact: Substantially mitigated false alarm rates, lowered diagnostic latency, and prevented abnormal energy spikes caused by suboptimal operational degradation.
Technologies:PyTorchALGANLSTM-GANGenetic AlgorithmsFuzzy LogicSequential ModelingIoT TelemetryDocker
02Production System Architecture

Autonomous Multi-Agent Customer Support & Monitoring Ecosystem

Collaborative 9-Agent Pipeline with Dense RAG & Reflection Guardrails

The Operational Problem

Handling complex customer dialogues and multi-tier technical support inquiries required context-aware dispatching, grounding in proprietary technical manuals, and strict behavioral boundaries to eliminate hallucinations.

Pipeline & Architecture

Architected a 9-agent collaborative workflow using LangChain and Llama-3.1 to manage multi-turn dialogues, real-time intent dispatching, and automated issue resolution.

Machine Learning Methodology

Implemented dense Retrieval-Augmented Generation (RAG) using FAISS vector indexing; incorporated a reflective agent to inspect, verify, and polish responses prior to transmission. Constructed topic boundary enforcement and behavioral moderation guardrails alongside an extractor agent streaming categorized customer issue telemetry to central monitoring.

Operational Impact & Results

Automated multi-turn customer dialogues with strict factual verification, zero hallucinations, and live telemetry extraction streaming directly to central monitoring dashboards.

Technical Highlights & Implementation Details
  • ▸Multi-Agent Orchestration: Architected a 9-agent collaborative workflow using LangChain and Llama-3.1 to manage multi-turn dialogues, real-time intent dispatching, and automated issue resolution.
  • ▸Context Retrieval & Reflection: Implemented dense Retrieval-Augmented Generation (RAG) using FAISS vector indexing; incorporated a reflective agent to inspect, verify, and polish responses prior to transmission.
  • ▸Safety & Telemetry Guardrails: Constructed topic boundary enforcement and behavioral moderation guardrails alongside an extractor agent streaming categorized customer issue telemetry to central monitoring.
Technologies:LangChainLlama-3.1FAISSDense RAGMulti-Agent SystemsPythonTelemetry Streaming

Key Accomplishments & Outcomes

Outcome 01

Mitigated false alarm rates and significantly lowered diagnostic latency across multi-channel IoT sensor streams.

Outcome 02

Replaced manual heuristic threshold tuning with automated Genetic Algorithm fuzzy inference optimization.

Outcome 03

Orchestrated 9 collaborative agents with reflective verification and safety guardrails for reliable customer resolution.